Store Policy | NOOS CONCEPT

These Terms and Conditions apply to purchases at www.noosconcept.com, which are operated by

Munkhtsetsen Amarnyam

Tovarni 2091, 250 88 Celakovice

ID: 05727499

The Terms and Conditions determine and specify the rights and obligations of the Seller and its customers (hereinafter referred to as Buyer).

E-mail: noos@noosconcept.com

Phone: +420 776507333

Bank account: 2502110401/2010

I. General provisions

These General Terms and Conditions (hereinafter referred to as "Terms and Conditions") apply to purchases in the Seller's online store operated at www.noosconcept.com (hereinafter referred to as "e-shop"), specifying and specifying the rights and obligations of the Seller and buyer.

All contractual relations are governed by the laws of the Czech Republic. If the buyer is a consumer, the relationships not regulated by these terms and conditions are governed by Act No. 40/1964 Coll., The Civil Code and Act No. 634/1992 Coll., On Consumer Protection. If the buyer is not a consumer, the relationships not regulated by these terms and conditions are governed by Act No. 513/1991 Coll., The Commercial Code; all cited legislation is understood as amended.

A consumer is a natural person who, when concluding and performing the contract, does not act in the course of his commercial or other business or in the exercise of his own profession.

A buyer who is not a consumer is an entrepreneur who buys products or uses services for the purpose of doing business with those products or services. This buyer is governed by the terms and conditions of business to which it relates and by the Commercial Code.

II. Order and purchase contract

1. All orders placed via www.noosconcept.com are binding. By placing an order, the buyer confirms that he / she has read these Terms and Conditions as well as the Complaints Procedure, which is publicly available as an annex to the Terms and Conditions together with these Terms and Conditions at www.noosconcept.com. By placing an order, the Buyer confirms his / her agreement with the terms and conditions of the Terms and Conditions and the Complaints Procedure.

2. The subject of the contract is only the goods specified in the purchase contract - order. Dimensions, weight, and other product data on www.noosconcept.com, catalogs, brochures, and other publications are data whose publication is based on the information provided by the respective manufacturers of the products. The seller is not responsible for any inconsistency of these data with the actual status with respect to this fact.

3. The order is a draft purchase contract. To conclude a purchase contract, the order confirmation by the seller is required. The Purchase Agreement is concluded upon acceptance of the order by the Seller, at the moment when the Seller accepts the order into the Buyer's sphere. In individual, especially cost-intensive cases, the Seller reserves the right to demand from the Buyer prior to the conclusion of the contract or immediately after its conclusion payment of a financial advance, the amount of which will be communicated to the Buyer and confirmed to the Buyer. In the event that the requested deposit will not be paid by the Buyer, the Seller has the right to withdraw from the Contract. The contract is canceled from the outset when the Seller receives the will of the Seller about this withdrawal and the parties are obliged to return to each other everything that they have already fulfilled under the canceled contract.

4. The validity of the electronic order is subject to the completion of all data and particulars prescribed in the form.

5. The place of delivery of the goods is the address given by the buyer in the registration form. The place of performance is the Seller's warehouse where the Seller hands over the goods to the carrier - the shipping company, or the place of performance is the place of the personal collection of the goods by the Buyer.

6. The ownership right to the goods passes to the buyer, subject to the payment of the purchase price, its acceptance from the carrier or at the place of personal collection of goods by the buyer.

7. By completing the registration form or order within the online store www.noosconcept.com, the buyer gives the seller the right to collect and archive personal information about the buyer and the nature of the purchases made. The Seller undertakes not to provide any personal data obtained from the buyers to third parties and to use it solely for its own use, especially for statistical purposes through which it obtains information on the market of the products offered by it.

8. Depending on the nature of the order, the Seller is always entitled to ask the Buyer to authorize the order in an appropriate manner, such as in writing or by telephone, depending on the nature of the order. The seller also reserves the right to cancel the order in case of a typing error.

III. Delivery terms and costs

The shipping date begins on the day order was placed and paid. If the ordered goods are in stock, the seller will ship them - hand them over to the courier - no later than the 3rd working day after receiving the order with online payment or after crediting the amount to bank account. If the ordered goods are not in stock or it will not be possible to hand them over to the courier for any reason within five working days of receiving the order, the seller will immediately notify the buyer and inform him of another delivery date, or offer the buyer a different product comparable to the original ordered product. In this case, however, the seller must request the consent of the buyer to change the contract, which the buyer is obliged to confirm to the seller in writing. This confirmation is considered an addendum to the concluded purchase contract. If the buyer rejects the replacement product offered by the seller, he has the right to withdraw from the contract. He is obliged to notify the seller immediately.

1. Delivery methods and price:

Zásilkovna - pick-up point - 79 CZK

Zásilkovna - home dleivery - 119 CZK

2. Methods of payment:

- credit card via PayU payment gateway

- bank transfer (2502110401/2010)

3. The delivery time is 2-5 business days after seller hands over the package to carrier. The buyer is obliged to properly take over the goods from the carrier, check the integrity of the packaging. In case of any defects immediately notify the carrier itself. In case of finding a violation of the packaging indicating unauthorized intrusion into the shipment, it is recommended that the buyer does not accept the shipment in his own interest! By accepting the consignment, the buyer confirms that the consignment met all the conditions and requirements mentioned above and the subsequent complaint about the violation of the package of the consignment will not be taken into account.

The invoice, which also serves as a tax document, is then sent electronically to the buyer's e-mail.

IV. Price and payment

The prices listed on the website www.noosconcept.com are valid at the time of ordering. The seller reserves the right to errors and changes in the prices due to exchange rates change, significant inflation or significant changes in the supply conditions of manufacturers and other suppliers of goods. The seller is obliged to immediately notify the buyer of these purchase price changes. In case the buyer does not agree with purchase price change, he has the right to withdraw from the purchase contract. He is obliged to immediately inform the seller about the withdrawal. The purchase price will be considered paid only after crediting the entire purchase price for a separate part of the delivery to the seller's account. The invoice issued on the basis of the purchase contract concluded between the seller and the buyer also serves as a tax document.

The buyer can take over the goods only after full payment of the purchase price, unless otherwise agreed. The delivery rate to the place specified by the buyer is added to the price of the goods. The seller undertakes to inform the buyer of the amount for transport at the latest upon confirmation of the order made by the buyer. In the event that the buyer makes payment in advance and the seller is unable to deliver the selected goods on time agreed in the contract, unless otherwise agreed, the contract is canceled and the seller immediately returns the payment to customer in the agreed manner. The deadline depends on the payment method (bank transfer).

V. Withdrawal from the purchase contract (return of goods)

Refer to the Warranty & return section

VI. Conflict with the purchase agreement

In case goods are not in conformity with the purchase contract (hereinafter also "conflict with the purchase contract") upon receipt by the buyer, who is a consumer (hereinafter also "buyer-consumer"), the buyer-consumer has the right to the seller has brought the goods into a condition corresponding to the purchase contract free of charge and without undue delay, at the request of the buyer-consumer either by replacing the item or repairing it; This does not apply if the buyer-consumer knew about the breach of the purchase contract before taking over the goods or caused the breach of the purchase contract himself, a conflict with the purchase contract which manifests itself within six months from the date of taking over the goods. its takeover, unless this is contrary to the nature of the matter or unless the contrary is proved.

VII. The buyer's right to withdraw from the purchase agreement

If the purchase contract was concluded using means of distance communication, the buyer-consumer has the right to withdraw from the purchase contract without giving a reason and without any penalty within 14 days of receipt of performance. The right to withdraw from the contract is maintained if the notice of the buyer-consumer about the withdrawal from the contract is delivered to the seller by the last day of the period. The buyer-consumer shall not be entitled to such withdrawal in the case of a purchase contract (i) for the supply of goods or services whose price depends on financial market fluctuations independently of the seller's will, (ii) for the supply of goods adjusted to the buyer's-consumer or his person, as well as goods that are subject to rapid destruction, wear and tear or obsolescence, (iii) other cases provided by law.

If the buyer, who is a consumer, exercises the right to withdraw from the purchase contract pursuant to the previous paragraph, the seller is only entitled to reimbursement of the costs actually incurred in connection with the return of the goods. At the same time, the seller is obliged to return the financial amounts paid to the consumer no later than 30 days after the withdrawal.

In the event of withdrawal from the contract, the buyer-consumer is obliged to return the performance received to the seller by sending it to the seller's address, at his own expense.

VIII. Protection of personal data, archiving of the purchase contract

In the case of a natural person - the protection of your data is provided by Act No. 101/2000 Coll., On the protection of personal data, as amended. By accepting these terms and conditions, you agree to the processing of your personal data: name and address, residence number, identification number, tax identification number, e-mail address, telephone number and [.] (hereinafter referred to as "personal data") and our processing of personal data , for the purpose of exercising the rights and obligations under the purchase agreement, for the purpose of maintaining a user account and for the purpose of sending you information and business communications.

You acknowledge that you are obliged to state your personal data (when ordering from the web interface of the store) correctly and truthfully and to inform us without undue delay about a change in your personal data.

We may entrust the seller with the processing of personal data to a third party as a processor. Apart from the persons transporting the goods, we will not transfer personal data to third parties without the prior consent of the buyer. Personal data will be processed indefinitely in electronic form in an automated manner or in printed form in a non-automated manner.

You acknowledge that the personal data provided is accurate and that you have been instructed that this is a voluntary provision of personal data.

If you believe that we or the processor are processing your personal data that is contrary to the protection of your private and personal life or in violation of the law, especially if the personal data is inaccurate with regard to the purpose of their processing , you can ask us or the processor for an explanation or ask us or the processor to remove the situation. In particular, it may be a matter of blocking, correcting, supplementing or disposing of personal data. If the buyer's request according to the previous sentence is found to be justified, we or the processor will immediately remove the defective condition. If we or the processor does not comply with the request, you have the right to contact the Office for Personal Data Protection directly. This provision does not affect your right to contact the Data Protection Authority directly with your complaint. If you ask us for information about the processing of your personal data, we will pass this information on to you. For the provision of information according to the previous sentence, we have the right to demand a reasonable payment not exceeding the costs necessary for the provision of information. You agree to the sending of information related to our goods, services or company to your e-mail address and you also agree to the sending of business messages to your e-mail address.

We will keep your personal data for the above-mentioned purposes for 2 years from the date of your consent, while keeping it up to date. In the event that your opinion on sending offers from the online store changes at any time in the future, all you have to do is send the message "do not send business messages" to noos.concept@gmail.com.

IX. Final Provisions

The name and main characteristics of the goods that the seller offers in the e-shop are listed for a specific product.

The costs of using means of distance communication in the sense of § 53 paragraph 4) letter h) of the Civil Code (ie in the case of purchase through the e-shop the cost of the Internet connection) shall be borne by the buyer.

The seller is not bound by any codes of conduct in relation to the buyer in the sense of the provisions of § 53a paragraph 1 of the Civil Code.

The purchase contract can be concluded in the Czech language, or in other languages, unless this is the reason for the impossibility of concluding it.

For a specific purchase contract, these business conditions are valid in the wording effective as of the date of concluding the purchase contract.

These terms and conditions allow the buyer-consumer to archive and reproduce them.

These conditions take effect on february 10, 2023